Jeep Grand Cherokee 2020 recalls, problems, complaints and safety

NHTSA lists 3 safety recalls issued for the Jeep Grand Cherokee 2020 and 240 complaints filed by owners. It has 34% fewer complaints than the average Jeep Grand Cherokee from 2016–2025 (363 per year).

These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.

Recalls issued for the Jeep Grand Cherokee 2020

Engine and cooling
NHTSA campaign 23V411000 · 2023-06-08

What happens

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

The repair is free at any dealer of the brand.

NHTSA 23V411000

Fuel system (diesel)
NHTSA campaign 22V406000 · 2022-06-09

What happens

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Consequence

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

The repair is free at any dealer of the brand.

NHTSA 22V406000

Backup camera and sensors
NHTSA campaign 20V191000 · 2020-09-10

What happens

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

The repair is free at any dealer of the brand.

NHTSA 20V191000

Complaints from other owners

240 complaints filed with NHTSA by owners of this model.

24 with a crash · 5 with a fire · 13 injuries

Most reported problems on the Jeep Grand Cherokee 2020

• Electrical system: 67 (28% of complaints)
• Engine: 50 (21% of complaints)
• Powertrain and transmission: 38 (16% of complaints)
• Fuel and propulsion: 17 (7% of complaints)
• Throttle and cruise control: 15 (6% of complaints)

Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.

What to check before buying a Jeep Grand Cherokee 2020

• Confirm by VIN on NHTSA that the recalls on this list were repaired.
• Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
• Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
• On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
• Get an inspection from an independent mechanic before paying.

Safety rating (NCAP)

Jeep Grand Cherokee recalls by year

• 2016 : 8 recalls · 311 complaints
• 2017 : 5 recalls · 364 complaints
• 2018 : 10 recalls · 855 complaints
• 2019 : 7 recalls · 370 complaints
• 2020 : 3 recalls · 240 complaints
• 2021 : 12 recalls · 406 complaints
• 2022 : 13 recalls · 370 complaints
• 2023 : 21 recalls · 392 complaints
• 2024 : 16 recalls · 245 complaints
• 2025 : 4 recalls · 76 complaints

Frequently asked questions

How many recalls does the Jeep Grand Cherokee 2020 have?

NHTSA lists 3 safety recalls issued for the Jeep Grand Cherokee 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.

What is the most common problem with the Jeep Grand Cherokee 2020?

In complaints filed with NHTSA, the most mentioned component is: electrical system (67 of 240 complaints). Complaints aren't verified one by one, but they show trends.